Information
Shipping & Returns.
01
Shipping Destinations
We ship worldwide. Domestic orders (Pakistan) are dispatched within 1–2 business days. International orders ship within 2–3 business days.
02
Delivery Times
Pakistan Standard: 3–5 business days. Pakistan Express: 1–2 business days. International Standard: 7–14 business days. International Express: 3–5 business days.
03
Shipping Costs
Complimentary standard shipping on all orders over PKR 5,000. International shipping rates are calculated at checkout based on destination and weight.
04
Returns
Our 15-day return policy accepts returns within 15 days of delivery for unopened, unused products in their original packaging. To initiate a return, email romenotes1@gmail.com with your order number.
05
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photographs. We will arrange a replacement or full refund at no additional cost.